Sr. Online Analyst
Sr. Online Analyst
Excellent opportunity to build your career with a large, well-established company. We’re seeking a proactive, detail-oriented professional to join a fast-paced and collaborative team environment.
In this role, you’ll support incoming requests from cross-functional partner teams. You will spend most of your time working in the Qualtrics platform.
RESPONSIBILITIES:
- Collaborate with cross-functional partners to gather requirements and support business objectives
- Design, build, launch, and manage online surveys using the Qualtrics platform (JS and CSS)
- Develop dashboards and deliver actionable reporting and insights to leadership
- Perform competitive analyses, industry benchmarking, and data-driven process improvement projects based on customer feedback trends
- Translate complex dataset findings into clear executive summaries, visual dashboards, and strategic storytelling presentations for stakeholders
You will be contributing to building a best-in-class customer experience to improve conversion, drive traffic, and grow sales. Enjoy a casual dress code, dynamic and high-energy team members, and the ability to learn and execute business skills from an industry leader! This is a 6 month contract position in Atlanta with the possibility to extend or convert to associate. In this role you will be working in the office.
REQUIRED SKILLS:
- 2+ years of professional Analytics or CX experience
- 1 year of professional experience using the Qualtrics platform, including survey creation, digital intercepts, embedded data, dashboarding, and reporting
- JavaScript and CSS for custom digital creative building and survey customization
- Excel and PowerPoint for basic data modeling, reporting, and stakeholder presentations
- Proven ability to track, analyze, and drive improvement projects
- Strong communication skills to gather requirements from non-technical teams and translate insights into business recommendations
- Retail or E-commerce or another customer-facing industry experience
- Strong written and verbal communication skills
- Bachelor’s degree required, ideally in Business, Marketing, Data Analytics, or related field
Must be authorized to work in the U.S./Sponsorships are not available