Electronic Security Service Technician
Electronic Security Service Technician
We are seeking a full-time, enthusiastic, results-driven Electronic Security Service Technician to join our team. You’ll install and service a variety of security systems at hospitals across Iowa.
RESPONSIBILITIES:
- Act as our customer’s best service provider, ensuring we remain their first choice.
- Respond promptly to service calls, maintenance, and emergency after-hours requests.
- Diagnose, troubleshoot, repair, and replace defective parts; resolve routine problems.
- Isolate and fix technical or software issues quickly and accurately.
- Analyze repair needs, provide solutions, and complete required work.
- Complete detailed service reports for accurate billing and tracking.
- Install, configure, and support access control, video, and intrusion systems.
- Perform preventive maintenance and ensure compliance with safety standards.
- Work with team members to share knowledge and improve operations.
- Provide checkout, troubleshooting, and maintenance on assigned projects.
- Travel locally to customer sites; minimal overnight travel may be needed.
This is a direct-hire position supporting hospital installations statewide. Main office is in Metro Des Moines, Key areas: Cedar Rapids, and Sioux City. Company vehicle and gas card provided.
REQUIRED SKILLS:
- 3+ years servicing, integrating, and programming access control, video, and intrusion systems
- Strong troubleshooting and technical skills
- Mechanical/electrical aptitude; proficient with hand and power tools
- Valid driver’s license and clean record
- Excellent communication and customer service
- Ability to work independently and under pressure
PREFERRED SKILLS:
- CCTV: Milestone / Genetec
- Access Control: AMAG / Lenel / Genetec / Software House (CCURE) / S2
- Intrusion: DMP / Bosch