Tekion Support Analyst (remote)
Tekion Support Analyst
Are you a subject matter expert in modern, cloud-native Dealership Management Systems? We are seeking a high-energy Tekion Support Analyst to join a premier organization during a period of rapid growth. This is a unique opportunity to leverage your deep technical knowledge to streamline operations.
The Role
In this 6-month 100% remote contract, you will serve as the primary technical point of contact for a next-generation DMS platform. You will ensure seamless functionality across fixed ops, variable ops, and accounting, balancing remote troubleshooting.
Core Responsibilities
- System Optimization: Resolve complex tickets and manage application configurations to maximize dealership efficiency.
- Implementation & Training: Provide hands-on onboarding for new feature releases and system updates.
- Compliance & Integrity: Support SOX reporting standards and ensure rigorous data integrity across all platforms.
- Strategic Support: Document system issues, track resolutions, and participate in process improvement meetings to align tech functionality with business goals.
Requirements
- Platform Expertise: 1+ years of direct, hands-on experience with the Tekion DMS platform.
- Industry Tenure: 5+ years of experience managing dealership-specific applications.
- Operational Knowledge: Strong functional understanding of end-to-end dealership workflows.
- Professionalism: Strong analytical skills and the ability to work independently in a fast-paced environment.
- Screening: Must pass a comprehensive background check and drug screen (excluding marijuana).
Perks
This W-2 contract includes a robust benefits package: 401(k) with 4% match, Medical/Dental/Vision, Life Insurance, and Disability coverage.
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