Customer Service Rep (TX)
Customer Service Rep
Immediate opportunity for a Customer Service Rep to join a top-notch company experiencing rapid growth!
RESPONSIBILITIES:
- Efficiently process a high volume of incoming orders and calls daily
- Resolve internal and external inquiries regarding product sales and logistics
- Provide accurate quotes on discounts, new inventory, and product specs to both clients and the sales team
- Manage all touchpoints with the goal of solving issues on the first interaction
- Assist with essential financial research, including collections and cash applications
This is a 6+ month contract position with potential to extend or convert to direct-hire in the Northeast San Antonio area. Enjoy an onsite work environment, 8am – 5pm.
Visionaire Partners offers all full-time W2 contractors a comprehensive benefits package for the contractor, their spouses/domestic partners, and dependents. Options include 401k with up to 4% match, medical, dental, vision, life insurance, short and long term disability, critical illness, hospital indemnity, accident coverage, and both Medical and Dependent Care Flexible Spending Accounts.
REQUIRED SKILLS:
- 1-3 years of experience in a customer service role in a call center environment
- Experience with internet-based phone systems
- 10-key by touch
- MS Office proficiency
- Detail-oriented
- Excellent communication skills
- High school diploma
PREFERRED SKILLS:
- 3-5 years of experience
- Bachelor’s degree
- Associate’s degree
- Working knowledge of Oracle, CCAAS, or Salesforce
Must be authorized to work in the US. Sponsorships are not available.