Support Specialist
Support Specialist
This is an excellent opportunity to launch your career with a leader in their industry. Our client seeks a high-achieving, Support Specialist to join their creative and dynamic organization.
You will support the team by managing daily operations and inquiries and providing timely, professional assistance.
RESPONSIBILITIES:
- Facilitate daily distribution center activities through essential administrative and clerical tasks
- Ensure smooth communication and seamless handoffs between various internal teams
- Manage and maintain precise records to ensure all logistics data is reliable and up-to-date.
- Troubleshoot and resolve system errors or vendor discrepancies to minimize downtime
- Provide dependable support and timely updates to both internal staff and external partners
This is a 6-month contract opportunity in the Norwood area with possibility of extension or direct hire. This is a 40-hour work week, with in the office Monday – Thursday (10-hour shifts). This is an overnight position with hours from 4pm-2:30am EST. If you do a great job, you can apply to an internal positions throughout the company at the end of the contract period. Joining this upbeat, collaborative group is a great way to gain exposure to the retail world!
Visionaire Partners offers all full-time W2 contractors a comprehensive benefits package for the contractor, their spouses/domestic partners, and dependents. Options include 401k with up to 4% match, medical, dental, vision, life insurance, short and long term disability, critical illness, hospital indemnity, accident coverage, and both Medical and Dependent Care Flexible Spending Accounts.
REQUIRED SKILLS:
- Minimum of 6 months of experience in customer service or account management.
- Strong attention to detail with demonstrated experience updating software systems based on customer information changes.
- Ability to work with a strong sense of urgency and follow tasks through to completion.
- Experience with data entry and tracking in Excel.
- Excellent listening skills with a patient and empathetic approach to customer interactions.
PREFERRED SKILLS:
- Experience working in retail or warehouse environment