Service Coordinator – Austin TX
Service Coordinator
Exciting opportunity to join a growing company with the world’s largest privately owned security integrator.
RESPONSIBILITIES:
- Handles incoming customer calls, service dispatching, tracking and scheduling of calls, call status tracking and call changes, entering new sites, modifying existing sites and handling all general inquiries as required.
- Scheduling of planned maintenance and service.
- Completes Service Agreement work orders as required.
- Monitors and follows up on subcontractor pricing; processes and approves invoicing.
- Administers the check in/checkout process of Technicians in and advises Supervisors of any missing/late Technicians.
- Enter work orders purchase orders and processes orders..
- Provides Service Quotes to customers with the assistance of the Service Supervisor.
This is a 6 month contract-to-hire position. This position is in office 5 days a week
Visionaire Partners offers all full-time W2 contractors a comprehensive benefits package for the contractor, their spouses/domestic partners, and dependents. Options include 401k with up to 4% match, medical, dental, vision, life insurance, short and long term disability, critical illness, hospital indemnity, accident coverage, and both Medical and Dependent Care Flexible Spending Accounts.
REQUIRED SKILLS:
- 1+ years call center, dispatch, or administrative experience
- excellent communication and collaboration skills
- Solid organizational skills and the ability to handle multiple projects
- Excellent Microsoft Outlook, Excel, and Word skills
- Basic financial knowledge and skills—ability to understand basic financials such as accounts receivable/payable, purchase orders, work orders, etc
PREFERRED SKILLS:
- Experience in a construction industry environment
- College degree, trade school or equivalent experience
Must be authorized to work in the US. Sponsorships are not available.